Alona is no longer sold on ThemeForest. Your licence still stands and this documentation stays up. If your Envato support period hasn't expired, open a ticket and we'll help as usual. Once it has expired we can't take new tickets for it, and there are no further theme updates coming.
FAQ
Troubleshooting common Alona issues - plugins, portfolio filtering, images, shortcodes, and demo import.
Below are the fixes for the issues we see most often in support. If your issue isn't listed, submit a support ticket and we'll follow up.